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Context Help

If you lose your way inside our Control Panel, the first thing you should do is push the Help button, which is present on each page. A context menu will appear. It comprises comprehensive info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich collection of how-to videos clarifying how to use our Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by actual persons and provides practical solutions. We frequently update our FAQ section with new articles so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, we have a fantastic team of customer support engineers available 24-7 and ready to help you with any issue. Each support ticket you send will be responded to within sixty minutes (the average response time being approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 157859

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com