A live chat is among the methods of communication provided by some web hosting suppliers as a part of their support services. Depending on the service provider, the chat can be used for pre-sales, billing and/or tech assistance. This method of communication is faster than a support ticket and it'll make it less likely to misspell or misunderstand a word in comparison to a phone call with a representative. In addition, when the issue that you have requires some time to be examined and dealt with, you will be able to do something else in the meantime instead of just waiting, like you'd have to do if you call. Also, you can employ a live chat support service totally free as long as you have Internet access even if your website hosting supplier is located in a different country and they do not have a local telephone number you can call.
Live Chat Support in Cloud Hosting
We provide a live chat support service for all of the Linux cloud hosting that we offer and we're able to assist you with almost everything in real time. In case you do not have an account with us yet, we'll be able to provide you with more details about the packages in order to help you to pick the most appropriate package. If you are an existing client, we are able to assist you with any billing or general matter as well as with multiple common tech problems, for example an e-mail address installation in a desktop email client. When you cannot call us for some reason or you are in some country where we do not have a local telephone number, the live chat is the best choice to contact us. Of course, some problems require more time to analyze and test, which means that you'll have to open a ticket to our technicians, still, we are able to save you time and assist you with numerous issues on the chat.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we offer with all of our Linux semi-dedicated hosting, you will be able to find the the right answers for any questions you may have or have numerous troubles dealt with rapidly. Our service is online each and every day, so that you can speak to an agent even on holidays and weekends. In case you are not sure which plan is better for your web sites or if our state-of-the-art cloud hosting platform matches some system requirements, you can join our live chat prior to purchasing anything. In case you are an existing customer, you can find more info about billing issues, account settings and a variety of common tech issues you may experience, for instance when you are unable to install an email account in a client on your personal computer. Our live chat can save you considerable time regardless where you are or when you get in touch with us.