1 hour ticket response
We are focused on offering a quick and accurate reply to each trouble ticket sent by a customer. Our well–trained customer care staff members will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average support ticket response time has proved to be twenty minutes.
A Premium Customer Support Service
Each member of our help desk staff has lots of years of experience in the Linux cloud hosting market and almost all of them have been with us for at least 5 years. They all are ready to respond to all your requests in the most professional way possible.
A User–Friendly Help Center
Included in the Hosting Control Panel is an easy–to–navigate Help Center section, which includes various information sources. You can search through a routinely updated knowledge base featuring web hosting account administration articles and site management articles, watch the how–to video tutorials or have a look at our F.A.Q. library.
