Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our team of qualified professionals will do their best to reply to your support needs in up to 1 hour. If, however, the difficulty you have stumbled upon needs the help of the Administrators’ =Dept,= we’ll address the ticket to the person on shift and will submit a reply to tell you.

  • Top quality support service
  • Professional Customer Help Service

  • We offer you 24/7 tech help via a turbo–fast ticketing application included in your Control Panel. You can easily contact us anytime about any of the software applications that come pre–installed on your virtual server, including the chosen OS, the server management panel and our in–house designed Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each section of the Hosting Control Panel that is provided at no cost with your VPS includes an incorporated article base. You will see a range of extensive how to tutorials and a range of step–by–step video training materials that illustrate all the normal site administration duties. You can find them by hitting the Help or Video control keys in the right side of each Control Panel section.